When we upgrade our domain to Notes/Domino 6 from 5.0.11 one of the servers starts to crash. Thethe others perform flawlessly.
There are no significant differences in the OS environment. The servers are running Windows 2000 Server with SP3.
It seams as it is the NSERVER.EXE task that chrashes
The crash did first happen when mail was delivered to a user on the server. It was delivered OK to mail.box but crashed immediately when the router tries to open a maildatabase. After upgrading the ODS to R6 the problem seemed to go away when we tested for several users. When we replicate the maildocuments from another server where the mail is delivered it functions better, but still crashes from time to time.
Unfortunately, when users started to access the server today it crashed again, without any mail delivery on the server.
Every time we change the mailserver in the person document and a mail is delivered to a user the server now crashes. We have to remove the maildocument from mail.box before we restart the server, if we do not, the server immediately crashes.
Some times the server runs for hours (like this night without users, but busy running compact on all databases), other times the servers runs just for 15 minutes with a few users. There are never many users on the server, only below 10. The server has only 50 users defined with maildatabases. Total size of all databases is only 25 GB.
FROM NOTES.RIP:
************************************************
* Quincy for Win32 Rev 2.00 *
* Copyright 1995-7, Lotus Development Corp. *
* All rights reserved *
* Abnormal Termination Report *
************************************************
Portions Copyright (C) 1985-1993 Microsoft Corp. All rights reserved.
In PostMortemDump
Quincy has detected the following fatal exception
Please report this crash to the vendor of the faulting application:
App: d:\lotus\domino\nserver.exe (PID=0x7BC) "Server/Org: Lotus Domino Server"
When: 10/31/2002 @ 8:17:0.812
Exception Number: 0xC0000005 (access violation)
Exception Flags: 0x00000000 (continuable)
Notes Build: Release 6.0|September 26, 2002
State Dump for Thread ID 0x7B0
EAX: 01100880 EBX: 01103B4C ECX: 00BD0000 EDX: 00BD0000 ESI: 083AE3C4 EDI: EF580074
EIP: 6019581D ESP: 083ADE40 EBP: 083AE3AC IOPL: 0 nv up ei pl nz na pe nc
CS: 001B SS: 0023 DS: 0023 ES: 0023 FS: 0038 GS: 0000 EFL: 00000202
FROM one of the NSD logs:
INFO (0): Using PSAPI DLL
search path: .;C:\WINNT
NSD Version : 3.00
Memcheck Version: MEMCHECK Version (4.20) for Lotus Notes Release 6.0 (September 26, 2002)
Host Name : EHOST
User Name : SYSTEM
Date : Thu Oct 31 08:12:37 2002
Windows Dir : C:\WINNT
Arguments : "D:\Lotus\Domino\nsd.exe" -dumpandkill -termstatus 1
Notes Version : Release 6.0
OSVersion : Win2K 5.0 (Build 2195), PlatID=2, Service Pack 3 (2 Processors)
INFO (0): Using NSD profile C:\WINNT\notesnsd.ini
inst D:\Lotus\Domino\Data already added
INFO (0): Found 20 Notes processes, matched 19
inst D:\Lotus\Domino\Data already added
INFO (0): Using NSD profile nsd.ini
inst D:\Lotus\Domino\Data already added
INFO (0): failed to match all of the Notes processes
-> Instance# 1 : (current)
Ini File : d:\lotus\domino\notes.ini
Data Dir : D:\Lotus\Domino\Data
Prog Dir : D:\Lotus\Domino
Notes Build: Release 6.0 September 26, 2002
Proc List:
D:\Lotus\Domino\NLNOTES.EXE (820)
D:\Lotus\Domino\nSERVER.EXE (608)
D:\Lotus\Domino\nevent.EXE (938)
D:\Lotus\Domino\nReplica.EXE (944)
D:\Lotus\Domino\nReplica.EXE (8cc)
D:\Lotus\Domino\nReplica.EXE (914)
D:\Lotus\Domino\nRouter.EXE (6ec)
D:\Lotus\Domino\nUpdate.EXE (8bc)
D:\Lotus\Domino\nAMgr.EXE (8dc)
D:\Lotus\Domino\nAdminp.EXE (7ec)
D:\Lotus\Domino\nSched.EXE (1b0)
D:\Lotus\Domino\nCalConn.EXE (754)
D:\Lotus\Domino\nIMAP.EXE (878)
D:\Lotus\Domino\nLDAP.EXE (678)
D:\Lotus\Domino\nSMTP.EXE (7dc)
D:\Lotus\Domino\nAMgr.EXE (7b8)
D:\Lotus\Domino\nAMgr.EXE (87c)
D:\Lotus\Domino\nAMgr.EXE (790)
D:\Lotus\Domino\nAMgr.EXE (7bc)
DBG(0690) 08:12:41
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
Active Users:
UID Name
0 SYSTEM
500 Administrator
INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0008 0000 0 ??? [ ?:0008]
00b4 0008 0 10/30 15:14:05 [ smss:00b4]
00cc 00b4 0 10/30 15:14:11 [ csrss:00cc]
00c8 00b4 0 10/30 15:14:12 [winlogon:00c8]
0100 00c8 0 10/30 15:14:14 [services:0100]
0174 0100 0 10/30 15:14:15 [ termsrv:0174]
01ec 0100 0 10/30 15:14:17 [ svchost:01ec]
0520 01ec 0 10/30 15:14:35 [ umsaol:0520]
054c 01ec 0 10/30 15:14:35 [ umsdisk:054c]
0560 01ec 0 10/30 15:14:35 [umslmsensor:0560]
0580 01ec 0 10/30 15:14:35 [umssmart:0580]
0208 0100 0 10/30 15:14:17 [ spoolsv:0208]
0264 0100 0 10/30 15:14:26 [ msdtc:0264]
02e8 0100 0 10/30 15:14:27 [ svchost:02e8]
0300 0100 0 10/30 15:14:27 [ llssrv:0300]
0330 0100 0 10/30 15:14:29 [ regsvc:0330]
0374 0100 0 10/30 15:14:30 [ MSTask:0374]
03cc 0100 0 10/30 15:14:33 [RaidServ:03cc]
03f8 0100 0 10/30 15:14:33 [ tcpsvcs:03f8]
0408 0100 0 10/30 15:14:33 [ svchost:0408]
0424 0100 0 10/30 15:14:33 [ Win32sl:0424]
0448 0100 0 10/30 15:14:33 [ WinMgmt:0448]
0458 0100 0 10/30 15:14:33 [ Dfssvc:0458]
05c0 0100 0 10/30 15:14:36 [inetinfo:05c0]
0434 0100 0 10/30 15:29:31 [NHOSTSVC:0434]
05b0 0434 500 10/30 15:29:31 [ NHSTW32:05b0]
* 0670 0100 0 10/31 07:41:41 [nservice:0670]
-> 0608 0670 0 10/31 07:41:42 [ nSERVER:0608]
-> 0938 0608 0 10/31 07:41:42 [ nevent:0938]
-> 0944 0608 0 10/31 07:41:44 [nReplica:0944]
-> 08cc 0608 0 10/31 07:41:44 [nReplica:08cc]
-> 0914 0608 0 10/31 07:41:44 [nReplica:0914]
-> 06ec 0608 0 10/31 07:41:44 [ nRouter:06ec]
-> 08bc 0608 0 10/31 07:41:44 [ nUpdate:08bc]
-> 08dc 0608 0 10/31 07:41:44 [ nAMgr:08dc]
-> 07b8 08dc 0 10/31 07:41:47 [ nAMgr:07b8]
-> 087c 08dc 0 10/31 07:41:47 [ nAMgr:087c]
-> 0790 08dc 0 10/31 07:41:47 [ nAMgr:0790]
-> 07bc 08dc 0 10/31 07:41:47 [ nAMgr:07bc]
-> 07ec 0608 0 10/31 07:41:44 [ nAdminp:07ec]
-> 01b0 0608 0 10/31 07:41:44 [ nSched:01b0]
-> 0754 0608 0 10/31 07:41:44 [nCalConn:0754]
-> 0878 0608 0 10/31 07:41:44 [ n
IMAP:0878]
-> 0678 0608 0 10/31 07:41:44 [ nLDAP:0678]
-> 07dc 0608 0 10/31 07:41:44 [ nSMTP:07dc]
0714 0608 0 10/31 08:12:37 [ nsd:0714]
010c 00c8 0 10/30 15:14:14 [ lsass:010c]
01f4 0554 500 10/30 15:29:00 [Explorer:01f4]
0380 01f4 500 10/30 15:29:02 [internat:0380]
071c 01f4 500 10/30 17:21:07 [ taskmgr:071c]
-> 0820 0798 500 10/31 0
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Domino server crashes after upgrade... (~Sven Lopnuvitc... 31.Oct.02)
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